DealFun.com
Complaint 30710 Details

  • Date Occurred: 10/05/2013
  • Reported Damages: $99.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was lured into signing up with Deal Fun by misdirection and implication. Upon discovering what they were doing, I already had a bid package. I watched everything and found a way to bid to get maximum chances of winning, and now they have changed their web site so as to plug that little hole. There seems to be no possible way to get a fair chance at winning. Everything is designed to bilk the bidders, playing on the vulnerability of most people's preconceived ideas of how an "auction" works. Whatever incentives they offer, are merely another way to trick you into giving them more of your money. I have not yet spent all my bids, but I see no hope of getting anything but a two dollar item for my ninety nine dollar mistake. Their customer support is obviously a computer responder and disregards most of what you say and will just go on nicely responding to whatever key words it is programed for.

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Comments

  • Chris
  • Chris SBID #e89e96774f
  • Posted 10/31/2013
  • Hello,

    Chris here from the Customer Relations team. Always here to help!

    We are sorry you did not have a good experience at our site but I can assure you we have no programming or designs to hinder our consumers from winning. We have a long term strategy in mind and we understand we can continue to gain consumers and consumers' trust only when everyone wins. I would also like to assure you we have a real customer service department and not auto responders.

    In the event you are not satisfied, kindly let me know your email ID / Username here and I can assure you you will be most satisfied with the response. I will also be able to check whether your query to the customer service team was ably responded to or not.

    We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

    Most Sincerely.
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Business Profile Summary

  • DealFun.com logo

Company Statistics

  • Complaint Against DealFun.com
  • Complaints Filed: 946
  • Reported Damages: $183,914.60
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.