Impress Vacations
Complaint 305895 Details

Impress Vacations contacted me on my cell phone on March 2013 informing me that I had been the winner of a vacation and all that was required was some confirmation that I in fact was the winner. I proceeded to confirm my credit card information. To my horror I was then told that a transaction was going to take place and that I had PURCHASED a package. By the time I had contacted Visa to cancel my credit card it was too late and the purchase had been made. I then contacted them repeatedly to try to get my money back but their behavior was extremely rude and upsetting. I was so upset that I did not attempt to claim any service from them until Jan 2014. When I phoned Impress and I was told that I was ineligible for services because I did not earn enough income. The fact is I was never eligible for any of their services but was never informed of any requirements for eligibility.

Be careful of this company. It disgraceful that they should still be running.

If you have fallen victim contacting the Missouri Attorney General is now an option:
http://ago.mo.gov/consumercomplaint.htm