Garcinia Cambogia Max
Complaint 303566 Details

  • Date Occurred: 09/18/2013
  • Reported Damages: $105.95
  • Location: Traverse City, MI or Virginia

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was ordering the "free" samples online for a total of $4.95 for "shipping and Handling". Then a bunch of other offers kept popping up on the screen. At that moment, I realized this was a real scam. I wanted to go back and cancel my sample order for which I had not pressed "enter". It would not allow me to go back. I tried to get out of the site altogether by closing down my computer. At that moment, a pop-up appeared telling me my order had been confirmed. At this point, I knew I really had been scammed. I figured I would deal with the samples that I paid $4.95 for. They arrived, along with a 30-day bottle that I never ordered. In my e-mail, a confirmation of the sample order was received, as well as notification of its shipment. NOTHING was sent regarding the 30 day bottle for which my credit card was billed $105.95. I filed a dispute with my credit card company, and promptly called the
"Customer Service" number for Garcinia Max or usegarciniamaxnow.com at 800-620-6914. They told me to send the bottle back and they would issue a credit to my C/C. I did that. They never issued a credit. My credit card company, Capital One, has totally failed. They have done nothing to make good on this dispute. I have called repeatedly. The Garcia Max company has lied to Capital One, and today was a classic...they said they couldn't tell us anything because it was in the "Chargeback Department". I asked to speak to the manager of the Chargeback Department and they couldn't do that. They have made all sorts of claims and lies. First they said that I didn't send the product back. When they couldn't prove that, they said I didn't call to say how I liked the free sample, and if I didn't do that, I wasn't complying with the terms and conditions. I said I called, and said I wanted to send the bottle that I never ordered back!!! Then they said I didn't send it back within the required timeframe. I sent it the same day I received it. CAPITAL ONE has done NOTHING to help me with this SCAMMING, LYING, RIPOFF company. Something needs to be done. I asked CAPITAL ONE where they show that these scammers are located, and they said Virgina. I was told to return the product to Michigan. This Company needs to be investigated now. This is my first year with CAPITAL ONE, and if this is how they go to bat for their customers, I don't want to use them anymore. I have never had this much difficulty in getting a credit card company to get results for me when my card has been erroneously billed. American Express is the best.

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Business Profile Summary

  • Garcinia Cambogia Max logo

Company Statistics

  • Complaint Against Garcinia Cambogia Max
  • Complaints Filed: 32
  • Reported Damages: $4,070.79
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