Omni-Tech Support
Complaint 300042 Details
- Date Occurred: 01/13/2014
- Reported Damages: $0.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My email wasn't working so I called "Microsoft", they sent me to Omni-tech, and they told me I had a virus and wanted $250 to fix it. I was desperate, I'm a military member and leave the country soon, so I asked for a better price and he said $200. I almost typed my card number in when I realized I really didn't know who I was letting in my laptop. I found this website, and shut him off immediately! But it war top late, a virus was put onto my computer!! So I now have no way to contact my family while I'm over seas. Luckily,I found a friend who knows how to fix it so hopefully I have it back soon. Don't trust these people, they put a virus on you're computer than charge you to take it back off, no care who you are
- Anonymous SBID #63a7d08caf
- Posted 01/14/2014
Comments
- OmniTech SBID #ca4e88cd40
- Posted 01/22/2014
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We are an independent Technical support company and have no contractual agreement with Microsoft. A customer cannot reach us via Microsoft. As an initial troubleshooting step, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem. Some issues are obvious, but in others, the diagnosis may uncover registry errors or malicious software. Later our technician might convey this person about the scanned results and possible errors on the computer with the possible effect of those errors. Our process is very transparent and the customer can watch every steps performed by our technician. We record each remote session. We can prove that nothing was done to his computer and his allegation of our planting a virus is simply not true.
In this instance, the complainer hasn’t revealed any details with which we can determine if this person is actually our customer. We invite this person to provide some more details like, date of contacting us, the customer ID, so that we can investigate further into this case. At this situation we are unable to comment anything.
In this digital world, it is inevitable that organizations that provide products or services will get complaints. We have also had a few unhappy customers, but that number is a tiny fraction in proportion to thousands of our satisfied customers. We have resolved or refuted 100% of any complaints against us, real or bogus. Out of courtesy, many organizations provide a common platform, such as online complaint forums or complaint blogs to shed light on the Service Providers and their impact on customers. Among these complaints, a few might have some merit due to a misunderstanding of the services rendered and, unfortunately, others are biased, planted by a competitor, or simply not reasonable to an informed person. Scambook is one of those respected organizations and we sincerely appreciate their efforts to convey to companies any upset customer’s complaints and feedback. -
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Company Statistics
- Complaint Against Omni-Tech Support
- Complaints Filed: 95
- Reported Damages: $2,055,433.64
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.