PeopleSmart.com
Complaint 300033 Details
- Date Occurred: 01/14/2014
- Reported Damages: $119.70
- Location: INF*PEOPLESMART>COM (Omaha, NE 68139)
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Letter I tried to email to PeopleSmart:
I became a member of PeopleSmart on Sept. 26, 2013 to search for info about the family of my recent partner. I hadn't met them yet. He was killed in a car accident earlier in Sept.
Later, I canceled. I believed it was from the whole website, which includes the main site and the site I could only reach through it, at the end of October, 2013 or perhaps early Nov. 2013.
Then my middle son died tragically in Nov., and I am next of kin and was overwhelmed for weeks. Then, in Dec., I caught a virus, through the holidays, that kept me sick for more weeks. I just caught up with the last 3 months of my financial records.
I discovered that there have been 2 charges of $19.95 put on my Visa each month--Oct.3, 2013. Nov. 3, 2013, Dec. 3, 2013, Jan. 3, 2014. I think I understand the Oct. charges. I do not understand all the other charges, since I canceled. Obviously, PeopleSmart still has me as a member, since my old password got me in.
I. I believed that I canceled from it all, PeopleSmart and Identity Smart. If you only canceled me from IdentitySmart, there would be just 1 charge of $19.95 for PeopleSmart each month, on my Visa.
2. Since I believed that canceling meant the whole program, I would like all the double charges taken off my Visa, for the canceled months--a total of $119.70.
3. Since I couldn't connect with you, without finding a way to see if I could still sign in, I do not care to pay for a another whole month, just because you didn't cancel when I asked.
4. Make sure you have canceled my membership form everything as part of resolving this issue.
5. I canceled because I didn't learn anything that I didn't already know. In fact, I knew more than your research found. And now I have met his family, at his memorial.
I appreciate your looking into this matter, so we can reach a resolution.
Lucy Courtney (the order number you gave me is #525478828)
P.S. YES!, PeopleSmart,I DO need to contact you. I will send a copy to the street address given for Peoplesmart, and a copy on Scambook.
- Lucy SBID #aa11e3258a
- Posted 01/14/2014
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Company Statistics
- Complaint Against PeopleSmart.com
- Complaints Filed: 2
- Reported Damages: $139.65
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.