PrivPro
Complaint 299654 Details

  • Date Occurred: 08/14/2013
  • Reported Damages: $104.65
  • Location: Pasadena California
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Read all the way to the end of my story...it will surprise you when you mention this to Identity Protection Services...this will work for you too. I have had these fraudulent charges first from Privpro who has since changed their name to SPK*INFOARM since August 2013 and have reported each charge every time they charge my account. My stupid idiotic Card company still allows these charges to go through my account knowing this is a fraudulent charge which has been reported on a monthly bases. The only thing I get from customer service is....sorry there is nothing we can do except let the charges go through then call the company yourself to stop charging you and reimburse the charges. The company is claiming to be a private security company for identity protection services for the customer from fraudulent charges not only against your banking/ debit/credit card accounts but from the credit bureaus as well. When you call the 1-800-511-4336, you get the answering service which tells you have reached the Identity Protection Department. The ironic thing is they are the ones stealing from the American people throughout the US and no one is doing anything about it. Yes, this company SPK*Infoarm , formally Privpro is linked to Spokeo which is a fraudulent company themselves....one man who uses other web sites and servers to locate the real identity of a person who is scamming you into fraudulent relationship or claiming to be a friend of your friends,a safe place for real people to have identity thieves to obtain all your personal info and steal your identity . If anyone has really looked up Spokeo, the owner of the company runs the company out of his apartment, not a real business.... he grosses over 18+ million/year, charging people an initial fee of 23.70 for 6 months( which is really only for one month), then a monthly fee of 14.95/month from all over the world. The address the company uses is an abandon warehouse in Pasadena, CA. His biggest customers are people off FaceBook . I first applied to Spokeo because of guys who all of a sudden start messaging my sister who is a widow,then myself and other friends off her friend list off facebook which lead to my contacts and the other peoples contacts....great pyramid scheme using everyones contacts and their email addresses to get info of your family and friends. This is a world wide fraudulent scheming process he started and is still getting away with. BTW...I cancelled Spokeo the same month after I applied to get info about some of these men who claimed to be US Soldiers stationed in various countries overseas wanting men and women to befriend them. Then following day after I canncelled my services with Spokeo is when the charges with Privpro started. I have called and left messages since then on a weekly/monthly bases with only one return call from a female from the customer service department.... no cancellation or money returned as I had told them to do. So my suggetion to you, is when someone reports fraudulent charges off their account, do something about it and no continue to let the charges go through. Hey, how do I know if you are not part of his scheme since nothing has been done to protect me or my account. I have no problem calling the FBI, BBB or the Federal Trade Commision again to report another company, since this may be the only way to get things resolved since no one in your company is doing anything. Or should I give your info to them and then let them hack into Global Cash and steal/worm their way into all your customers account info and start charging each Global Cash Customer 14.95/ month. The company will tell people they are linked to you. Have I opened your eyes yet to the seriousness of this nature or do you think it is something to ignore. Try being a responsible company and protect your customers. BTW...I don't have to contact the company at all, they already have Global Cash Company info anyway. These guys know how to hack/steal millions without getting caught and it goes unnoticed because of people like you not hearing what your customers are saying and do nothing. Have a good day...my next phone call is to the FBI and Federal Trade Commision. Thank you for your diligent and excellent customer services.

P.S. Before I hit the sent button, the lady from Identity Protection Service which the true companies name is InfoArmor Inc. out of Scottsdale, AZ 85253,who says her name is Anna (which I doubt this is her real name since she hesitated when I asked and refused to give me her full name) is giving me most of my refund back (6 out of 7 charges)for a total of 89.70 after I mentioned the FBI and Federal Trade Commission to her and only after she talked to her boss while I was on hold. She did say this company(now know as SPK*INFOARM/ previously PRIVPRO) is linked to Spokeo, their advertisement link to Identity Protection Company is in the fine print, once you push the green button to sign up with Spokeo, you are automaticly signed up to them. She also informed me that the company normally will only reimburse a customer for 4 months of service, but in my case they are reimbursing me all charges.

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Business Profile Summary

  • PrivPro logo

Company Statistics

  • Complaint Against PrivPro
  • Complaints Filed: 31
  • Reported Damages: $2,690.45
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