AtomPark Software, Inc.
Complaint 297047 Details

  • Date Occurred: 01/01/2014
  • Reported Damages: $210.00
  • Location: Colorado

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

ON 12-18-2001, I purchased from AtomPark software their so called "Email Marketing Suite" only to find out that what I purchased was not a full suite. I called customer service to see why the software I purchased did not work, only to be told that I would have to purchase two other software programs above teh $200.00 I already paid. So I purchased the least expensive program, 1 out of 2 and tried the software out.

GUESS WHAT: It did not work. I contacted AtomPark tech support and spoke with Denis who made me feel like I was an idiot not knowing what I was doing. I sent him over screeen shots of the software in which he replied I should be getting the information I was. I explained what I wanted and he told me he would have to speak to his boss to see if I can transfer into a different software. 1 day goes by, two days goes buy and I have to send email.

After I put in a refund request I heard from Denis offering me to switch software, which was less expensive from what I paid. With the treatment and support from Denis, I told them I wanted refund. 14-days later, 36 email exchanges, they have now refused refund and I have to go to credit card company for charge back.

DO NOT PURCHASE ANY OF THERE SOFTWARE!

Troy (Personal Information Removed)

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Business Profile Summary

  • AtomPark Software, Inc. logo

Company Statistics

  • Complaint Against AtomPark Software, Inc.
  • Complaints Filed: 4
  • Reported Damages: $721.70
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