Belleza Jewelry
Complaint 296821 Details

  • Date Occurred: 12/12/2013
  • Reported Damages: $17.00
  • Location: Knoxville, TN

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a St. Louis Cardinals "Live for the Game" bracelet from Belleza Jewelry. It was an offer online from our local newspaper offering the $110 bracelet for $17 for a limited time. So I ordered one for my wife on October 30, 2013. It was suppose to ship in 2-3 weeks. I did get a few emails from them apologizing for delays in getting their materials because of the overwhelming response to the offer, blah blah blah...and so I waited, no problem. On 12/12/13, i received an email stating that my item was shipped and I was given the USPS tracking number. When I didn't receive it by 12/23/13, I called my local post office with tracking # and they told me that the electronic shipping info had been received on 12/13/13 but no package had ever been received to ship. So I immediately emailed Belleza Jewelry and explained this to them and I still have not received an answer to my email or the bracelet.

Update: 01/13/2014

Issue has been resolved...I received the item.

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Comments

  • Greg
  • Greg SBID #85a8a55908
  • Posted 12/31/2013
  • Yesterday I tried calling their customer service phone # and after I had completely explained my problem to the lady, she said we had a bad connection and hung up on me. When I called back, they had switched over to their third party answering service and I have not received a call back yet. Today I posted on their Facebook page about my problem and within 30 minutes they had blocked me from any more posting.
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  • Ashley
  • Ashley SBID #b8412ab555
  • Posted 01/14/2014
  • I ordered and had the same problem. Contact the TN Attorney Generals office. I did and it smoked those two scam artists out of their holes.
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  • Pat
  • Pat SBID #796711c8ca
  • Posted 01/31/2014
  • Belleza Jewelry has HORRIBLE customer service, much less delivering the items ordered. Will never buy anything from them ever again.
  • Was this helpful?

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Business Profile Summary

  • Belleza Jewelry logo

Company Statistics

  • Complaint Against Belleza Jewelry
  • Complaints Filed: 40
  • Reported Damages: $1,760.80
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