International Events AKA IEP, 6173 S. Rainbow Blvd Las Vegas NV
Complaint 29410 Details
- Date Occurred: 10/14/2013
- Reported Damages: $4,000.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
IE approached us with a deal on hotel rooms for a convention in Los Angeles. We paid them in advance for a block of hotel rooms totalling nearly 4000 dollars. The day before we arrived, we contacted the hotel to confirm the rooms and were informed that only one room had been booked, and that this room was not paid in advance. We contacted IE by phone and by email, and were consistently put on hold for 20 or 30 minutes at a time, and were then sent an email stating that the company was facing bankruptcy. Apparently this is their standard method of dealing with this, as we've now learned that many others have received the same treatment.
The last I heard from them, they agreed to refund the charges to our card in full. Of course, this has not happened.
- jk SBID #a56576472c
- Posted 10/25/2013
Comments
- WIN1 SBID #6289caff1c
- Posted 01/19/2014
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Please be aware that International Events, AKA, IEP Group, AKA IEP Inc; in the past, known as Itravel, is located on Rainbow Blvd in Las Vegas. The doors to this company were locked as of 1-16-12 with no notification to some employees that they would be closed. It is rumored that they will open again under another name or possibly another address which they have done in the past. They also have another address listed on Lindell Road in Las Vegas, but that is their old address. They continue to use this address on letter head or on other websites so please be aware of those as well. This company had changed their name from Itravel to International Events due to customer complaints (see Itravel at BBB website) and may change their name again. The vice president of the company, Jason T. Hearne (also wife, listed as owner-Vanessa Hearne) and Director of Sales, Tony Carey along with other employees continue to use the same business model of soliciting companies over the phone to offer wholesale/discounted rates for hotel rooms for Tradeshows in cities Worldwide with the policy of paying for the rooms upfront "to get the best rate." They also continue to hire sales representatives because the majority of sales representatives left the company (because the employees found out that consumers were not getting the products and services they paid for). They continue to hire new representatives because new representatives are unsuspecting at first. There has been almost 100% turnover in staff since the beginning of 2011, with only a few left. It is presumed that the employees that remain know of the companies mode of operation and are getting some sort of kickback or payout from the company to continue to work there.
There have been multiple complaints (see BBB website under International Events) from consumers that International Events does not pay for the rooms or do not confirm the reservation. Thus when the consumer gets to the hotel, the rooms have either been cancelled or not paid for. The company has used excuses such as their wholesaler went out of business, or that the company was facing financial difficulties and could not honor their obligations to hotels. Also, attempts to get refunds have been unsuccessful. Until they are stopped by authorities, they will continue to run their business this way, presuming to take the money and doing something with it (rumored land purchases, vacations, off shore accounts, homes etc) Employees and Customers have had complaints into the Attorney General since September of 2011. At this point there has been no action taken by the Attorney General. -
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Company Statistics
- Complaint Against IEP Group Inc.
- Complaints Filed: 9
- Reported Damages: $50,215.95
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