Clean Health Nutrition
Complaint 293659 Details

I was scammed on Facebook through a link with Jennifer Hawkins, advertising two products - Garcinia Cambogia and SaferColon.

Realised right after purchasing I had made a mistake. The website seemed authentic, until I processed the payment without having seen a total first (stupidly!). Then I saw a total of $145.30 for each product once payment was made and it was too late.

They claimed to sell me 3 bottles, getting 2 free of each product. The total of 3 did not equal to what I expected per their advertisement of just under $30 each. I expected to pay around $90 for each product, not $140.30 I was then disturbed to see an email from 'CleanHealthNurtition' come to my email address, Nutrition not even spelt right!

I emailed right after to help@cleanhealthnutrition, asking to cancel the order for both products. They replied saying they have issed me an RMA number, howeveer I have to wait for the product to be delivered then return the product in order to get my refund.

Further to this, another alarming point is they said charges would appear on my statement as '8002596817CLEANHEALTH'. Instead my bank statement says 'CleanHealth8882673350 London 000##1213 131.95 US DOLLAR.'

It only gets worse, the next day they I received a second charge for what I can only assume was the same product, the second charge was for $146.78 and listed on my account as 'CleanHealth8882673350 London GBR' - I contacted them immediately about this second charge and they keep telling me that I only placed one order - which I am well aware of but it seems as though they do not believe I received this second charge.

I realise I was scammed because they never showed total amounts before a payment was processed. Would obviously love to get this money back as it is a total of $292.08 but it doesn't look hopeful. I just don't want others getting fooled into this scam.