At Home Publishing
Complaint 287240 Details
- Date Occurred: 11/04/2013
- Reported Damages: $41.20
- Location: Henderson Nevada
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Same as EVERYONE else. Sent in 40 bucks and as of today received nothing. I'm appalled that complaints have been made about this company as early as 2009!!! WHY ARE THEY STILL IN "SMALL BUSINESS OPPORTUNITY MAGAZINE"!!!WITH ALL THE COMPLAINTS HOW HARD IS IT TO PUT AN END TO THEIR THIEVERY!?!?! Lessoned learned big time....I'm fortunate i'm out only 40 bucks...but it was still MY 40 bucks!
- Patricia SBID #bd707f9bfd
- Posted 11/16/2013
Comments
- Athome SBID #a5c1d1b301
- Posted 12/02/2013
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We pride ourselves in 100% satisfaction guarantee. If did not get your package, please email us immediately with your name, email, phone, address and the estimated date of purchase. Without such information, we cannot possibly know who you are or even how to resolve this issue. Often times we have seen that even though we tell our customers to print your name legibly on the order form, some individuals choose to not do so and cause your order to become undeliverable by the US Post Office.
If you had directly informed us by mail or email, that you did not get your order, we would have immediately sent you a replacement. However, you chose to contact this 3rd party website, again omitting your customer/contact information and therefore continue to make it impossible for us to resolve this issue.
Please send us your information, we will then research our database, confirm your address we have on file and the date the order was shipped. We will also send you a replacement information kit immediately. Please allow us to help you vs choosing to stay ‘Anonymous’ and making it impossible to know who you are.
Best Wishes
Customer Service Center
[email protected]
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074
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- Athome SBID #a5c1d1b301
- Posted 12/20/2013
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Hello Patricia,
My name is Carissa from At Home Publishing. Please send us your information either by emailing us at [email protected] or by phone 760-621-0910. We will confirm your address we have on file and the date the order was shipped. Rest assured that we will resend you your order immediately. But we won't be able to do so if we don't have your exact contact information. So please contact us back and we are more than happy to resolve this issue for you.
Thank you.
Carissa
Customer Service Center
[email protected]
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074
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Company Statistics
- Complaint Against At Home Publishing
- Complaints Filed: 20
- Reported Damages: $927.20
What is SBID?
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