Vault Options
Complaint 283767 Details

  • Date Occurred: 10/10/2013
  • Reported Damages: $1,686.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I am a Foreigner currently working in Singapore to support my family. I had encountered this company few days ago and tried registering. Initially I only plan to try US$100, but somebody had called me and informed me that the US$100 promotion no longer exist. So I need to put US$250. Though, I am in bad financial crisis, I thought as this is the only way for me to increase my income to pay all my debts. I know it sound silly, but this is the option I could think of during that time as the video is so enticing. Then I started trading. I actually gained 700 from 250 which is not bad, however, the following day I lost all of them. Then a guy called me to propose that if I deposited 2k, I will be able to do a secured trade, which when I trade and I lost, I can get back the money, and more is, they said they can put my 2k to 4k in a matter of an hour. Who will not fall for this, especially, with a financial crisis I am having right now. I even told myself that just for a few trading, I can get 40k, which is sufficient to just pay my loan, and I am done. I even promise myself after that, I will stop cos I dont want to get addicted to it. So I deposited last night USD2000, trade begins, the broker assisted me to do the trading. We did two trades, he assisted me what to pick and how to do it. After doing the trading, he told me that he will contact me after 30mins cos the trade is only for 30mins. After 30 mins, one trade win one trade lost, Meaning, he owe me my 1k. So I waited for him for 1 hour, no call. I tried seeking assistance from hotline, but hotline told me that the called the broker and the broker is not replying. I told them of my lost, they looked into my portfolio and told me they had sent me an email to claim my so called "bonus". However, I noticed on the letter, they said that bonus can claim only for a minimum of 30 trades and for $1 Bonus each. So I didnt sign the form and started to send them an email. I even go to their live chat every hour till now to seek assistance. But there is no available to answer.
I manage to withdrew some of my deposited funds, but the remaining US100 that had been approved for withdrawal has still yet to credit to my account for more than 20days now. And I never heard from the broker regarding my lost trade amounting to US$1,586. I already signed the form and sent it to the support hotline, cause I really need my money back. But I have yet to received any reply from them.
I do not know how to feed my family now because of this.

Update: 11/12/2013

Any update on this case? It's been more than 2 weeks now but I have yet to receive any news from the investigator assigned on this case.

Update: 04/07/2014

Kindly assist to refund me with my Premium membership.
you are also the same as the rest of the company you are so called investigating. This is my nth attempt to refund my membership fee but to no avail.

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  • Mike
  • Mike SBID #732ea332b8
  • Posted 11/06/2013
  • So any update on this case? I'm also from singapore and had deposited 1000usd into vault options account, however unlike your case. I did not accept any bonuses from them or top up another 1000usd as suggested by the broker. I made the deposited on the 4th oct 13, and requested to withdraw out all the money. I even told the broker and he told me that their finance had already approved and I would see the money back into my bank account in this few days. I'm praying hard they the money comes back if not what am I supposed to do next?
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Business Profile Summary

  • Vault Options logo

Company Statistics

  • Complaint Against Vault Options
  • Complaints Filed: 21
  • Reported Damages: $2,727,341.50
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