RTVL Anti-Aging Cream And Equinox Serum
Complaint 279050 Details

  • Date Occurred: 09/10/2013
  • Reported Damages: $430.00
  • Location: US but Posted from the UK
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Hi, I ordered an Equinox Free Trial and thought I had only authorised 2 transactions for @€8.80 each
My credit card has since been scammed with 4 further transactions all @ €110 each. I have gathered that I inadvertedly signed up for a monthly subscription of $99 per month but this still does not add up.
I have also been sent RTVL anti aging eye cream and anti aging face cream but this has come from the UK so at least I can return and contact to see where all these orders have come from and try and get my money back!
Any advice would be much appreciated. (Personal Information Removed)

Do You Have a Complaint?

Submit a Complaint

Comments

  • Alison
  • Alison SBID #0f09ca8ea4
  • Posted 11/13/2013
  • Hi, I have phoned RTVL on several occasions. My bank said to cancel my credit card, but if you want your refund paid back to your credit card? Anyway, I sent the second unwanted pot back to RTVL, but, as I did not have a tracking number, they would not check my parcel, even though I wrote my cancellation number on the outside. They also said that they would charge a £20 "re-stocking fee" on any refund, which is scandalous, Without a tracking number, they will not refund any money. Anyway, check out the Consumer Credit Act section 75, contact your credit card company if you paid by credit card and you may get some joy.
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • RTVL Anti-Aging Cream And Equinox Serum logo

Company Statistics

  • Complaint Against RTVL Anti-Aging Cream And Equinox Serum
  • Complaints Filed: 1
  • Reported Damages: $430.00
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.