NoMoreRack.com
Complaint 278215 Details

  • Date Occurred: 10/01/2013
  • Reported Damages: $10.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • NoMoreRack.com Complaint / User Submitted Image #278215

Bought a watch from nomorerack and i have just opened it and tried it on and both sets of snap clasps broke the second I tried it on!! Their return policy is 14 days and I didn't try on the watch till after this time (I was away) and so I am denied a refund or credit or exchanger. Even sent them a photo, explained that this happened on the first try on, they won't do anything about it, don't seem to care that they sell defect products.

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Comments

  • Nomorerack_Customer_Care
  • Nomorerack_Customer_Care SBID #072a5ef383
  • Posted 10/07/2013
  • Hi Cally,

    We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

    To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected] ? We promise to get back to you within a maximum of 24 hours with a superb solution.

    We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

    Always here to help!
    Customer Relations
    Nomorerack - Everything You Love, For Less.
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Business Profile Summary

  • NoMoreRack.com logo

Company Statistics

  • Complaint Against NoMoreRack.com
  • Complaints Filed: 115
  • Reported Damages: $20,430.68
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