Nutra-Care.com
Complaint 277810 Details

  • Date Occurred: 09/23/2013
  • Reported Damages: $148.96
  • Location: St. George, Utah

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was under the impression with their ad that I could have "free" sample and just be billed the $3.00 for shipping on my credit card. I received four bottles billed at $148.96, that I was told was going to hit my credit card after the ten day trial period, which started from the date you requested the free sample!!! Incredible!!! I called the company and spoke to a guy who keep taking off increments oh $25.00 from the total they billed. I asked for a manager and could not talk to one. FINALLY, I got them to cancel the order. I am returning the forms bottles back to the company and I was given a cancellation number and a return merchandise approval (RMA) number. Beware of companies saying free sampling.

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Comments

  • Hia
  • Hia SBID #39c2e4d6d9
  • Posted 11/27/2013
  • Almost identical experience, except I didn't find out about the "trial period" until I called to complain about the $149 credit card charge. Same conversation with $25 increment discounts with me trying to talk to a manager. They finally cancelled the order and the "subscription", gave me an RMA# to mail back what I hadn't used yet. I did receive a full refund ($149) credited to my original credit card, so I was able to cancel the merchant dispute I had filed with my credit card company. I thought I was only out the return shipping cost.

    WARNING, this was almost 3 months ago, and just yesterday I received ANOTHER BOTTLE in the mail. Sure enough, there was a charge I didn't recognize on my credit card for $78. Different merchant name, different phone number (which doesn't actually take calls). Calling my credit card to dispute this one too...
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Business Profile Summary

  • Nutra-Care.com logo

Company Statistics

  • Complaint Against Nutra-Care.com
  • Complaints Filed: 70
  • Reported Damages: $12,096.44
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