Nexis Card
Complaint 274139 Details

  • Date Occurred: 09/13/2013
  • Reported Damages: $20.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

i am really upset with nexis card, i recently received a prepaid card for my birthday which contained $100 dollars, i spent most of the money but i was keeping track of how much i spent,that was until i went to buy something and my card was declined which was weird because i knew i had $20 left. So i called and figured out my card had $8 on it, i was upset but i thought to myself that maybe i wasn't keeping very good track of my card like i thought i was UNTIL the next day i purchased something from amazon market and my card was declined the total came out to 7 dollars, so i called again only to figure out i had 6 dollars, how did that happened? How was i able to spend that money when my card was being declined all these times. I figured out by my recent transactions that i had spent .50 at least a million times. Which is total (Inappropriate Content Removed). I then tried AGAIN to buy something and it came out to 5 dollars, still declined me. I call again and i had 4 dollars on my card. I am really upset because this company has been stealing money from me and i would like to get that money back.

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Comments

  • Rich
  • Rich SBID #d9f526c8e2
  • Posted 09/14/2013
  • It's not that they're stealing from you, it's that their fee schedule is crazy expensive. Every time to use your card to buy something they charge you a fee. For example if you had to enter a PIN during your purchase, they'll charge you an EXTRA $1.50. So if you spent $5, it would cost you $6.50 to actually make that purchase. If you elect to use your card as credit (just swipe, no PIN... like at a gas station) they'll charge you $1 extra; cheaper but still way too expensive. If the card was a gift, forget about the rest of the money. Get a different card if you actually need a pre-paid visa card.
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  • Mike
  • Mike SBID #93d4d8e642
  • Posted 09/16/2013
  • We are very sorry to read your complaint and are here to help and return some fees. Again we would love to help you, if you'd like you can call us at 800-634-8950 and ask for the main office Customer Service Supervisor and I will be more than happy to help you with this problem. Or perhaps you can visit our website and email us directly so that we can help you. Our website is www.nexiscard.com. We hope to hear from you soon and look forward to assisting you.
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Business Profile Summary

  • Nexis Card logo

Company Statistics

  • Complaint Against Nexis Card
  • Complaints Filed: 5
  • Reported Damages: $2,704.00
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