Direct Brands, Inc.
Complaint 273325 Details
- Date Occurred: 09/10/2013
- Reported Damages: $90.00
- Location: New York, NY 10119
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I mistakenly paid twice for 3 different orders of books from Mystery Guild. I have tried repeatedly since July 1, 2013, to receive reimbursement from Direct Brands. After being on hold 15-20 minutes several times, I have been told to send an e-mail (during one call) and then send a fax (different call)with documentation of my payment, and that the problem would be resolved. I have done both to no avail. Today I waited on hold another 20 minutes and finally had to hang up. I will continue to pursue this. And booksellers wonder why people are switching to e-readers....
- Anonymous SBID #52e5824178
- Posted 09/10/2013
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Company Statistics
- Complaint Against Direct Brands, Inc.
- Complaints Filed: 5
- Reported Damages: $407.46
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