Hydroxatone AM/PM Anti-Wrinkle Complex
Complaint 27250 Details

  • Date Occurred: 10/17/2013
  • Reported Damages: $5.18
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 2 October I ordered the 'Free Trial' of both Hydroxatone and Juvenue on this supposed 30 day free trial. I did read the 14 day return clause, however I was confident that the goods would arrive within the week as many other products ordered by my husband from U.S. arrive within 7 days so I would still have time to get in touch to return them and/or cancel. My bank account was immediately debited for £1.29 + £1.25 fee for converson for the P&P, this was for both products. After 10 days no products so I sent emails and tried to call. Numbers were not recognised, emails unanswered. I did a web search and found loads of negatives about the company. More emails - no replies. After 14 days I decided they had all they were going to get out of me so I canceled the card. I bet they will be in touch when they find that out!!!! October 17th now and still no package - what a surprise!! Advice -- dont use a credit card. Mine was a visa debit not a credit card so easily canceled and a new one ordered.

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Business Profile Summary

  • Hydroxatone logo

Company Statistics

  • Complaint Against Hydroxatone
  • Complaints Filed: 212
  • Reported Damages: $159,027.05
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