Omni-Tech Support
Complaint 271385 Details
- Date Occurred: 09/02/2013
- Reported Damages: $0.00
- Location: Texas
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was on the Mirco-soft web page looking to download MS Windows7. I clicked on the chat now as I wanted to ask what would be the better Windows operating system..Thats All I ask for..the next thing they said was if they could access my computer so they could check out what was wrong with my computer..they did and they said that my computer was in danger of crashing because I had some SERIOUS computer issues..then they advised me that the repair would be $399.00 to repair and whatever the cost to install MS Windows 7 which they quoted me a total of approximately $400 closer..I said no as I was on a fixed income...the tech tried to pressure me in to purchasing the REMOTE Fix..i SAID NO..THEN THE TECH said they would talk to a supervisor about lowering the price..Tech came back and told me that today tjey would lower the fix to $299.00, I said no..still the tech continued with the pressure for me to buy the fix abnd that my computer was in serious danger of crashing. Which is complete BS,I have a certified Tech who services my computer on a regular basis, and there may a few issues but NOT what Omni-tech claimed.
In my opinion since I told them I was retired that they could do a high pressure sale and scare me into making a purchase...
They may have a good BBB rating, but there tactics and people skills leave a lot to be desired..
I am not out of money but their people skills sure do lack..
- Anonymous SBID #866a7f8844
- Posted 09/02/2013
Comments
- OmniTech SBID #ca4e88cd40
- Posted 09/16/2013
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This person supposedly had a computer related issue which is why he/she may have contacted us in first place. These allegations are posted anonymously, so, unfortunately, we are not in a position to offer any comments as to what actually, if anything transpired. We invite this person to provide some more details like, date of contacting us, the customer ID he/she was given, so that we can investigate further into this particular case.
We are sorry that our service didn’t work out for this customer. Our process is very transparent and if the issue is not fixed after all possible tries then a full refund is applicable. We request this person to get back to us to settle this case.
As always, we are here to assist people who need our Microsoft certified technician’s help regarding their any software related-issues at economical cost. We provide quality, affordable technical support, and always try to provide the best services to our customers. That’s why we have earned and maintained an A+ rating from the Better Business Bureau.
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Company Statistics
- Complaint Against Omni-Tech Support
- Complaints Filed: 95
- Reported Damages: $2,055,433.64
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.