The Mystique Lab
Complaint 268766 Details

  • Date Occurred: 08/21/2013
  • Reported Damages: $89.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

A couple of weeks ago I answered an ad for a pot of an anti-aging cream for £4.95. I paid on my debit card and the transaction went through and some days later I received the product. No paperwork was included and no company name was on the product. Today i happened to notice an unexpected charge on my bank account to the same outfit - this time for £89! I rang the bank who said they could do nothing to reverse this payment, even though I had not authorised it. I am now concerned that this outfit has my debit card details and will try using them again. So I have cancelled my card.
Taking £89 out of my account without my permission must surely be illegal. Is there no legal redress?

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Business Profile Summary

  • The Mystique Lab logo

Company Statistics

  • Complaint Against The Mystique Lab
  • Complaints Filed: 170
  • Reported Damages: $38,192.51
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