DriverUpdate.net, Fix Cleaner (Slimware Utilities, Inc.)
Complaint 263302 Details
- Date Occurred: 07/30/2013
- Reported Damages: $129.70
- Location: Clickbank that processes their payment is in Boise, Idaho
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
The download was $30.27 and the repair that was required to repair the mess they made was $99.00.
Downloaded the program 7/29. When I opened the computer this morning, the start bar along the bottom of the screen was bright white; my Norton 360 desktop icon was gone. When I called support, Penn kept asking the same question: "When did I install the program."
He kept doing the same thing over and over for 1-1/2 hours and turned all the tabs, bottom tray and task bars BLACK. Therefore, I couldn't read the tabs to do processes. Went back online and requested senior techs. They kept directing me to tabs that could not be read -- ALL BLACK -- which I kept telling them.
And they set my computer so it could NOT be restored to an earlier date.
After three hours, I gave up. The support was ineffective and useless. I called a computer technician who corrected everything and got my computer operating again.
I originally subscribed to the service because they said I had 18 drivers out of date. None of my drivers are out of date. They were checked by a computer professional technician.
So the company is not honest, and the support is worthless.
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Business Profile Summary
- Complaint Against Fix Cleaner Driver Update PC Maintenance
- Complaints Filed: 2
- Reported Damages: $195.06
What is SBID?
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