HotelsOne.com,
Complaint 263148 Details

  • Date Occurred: 07/29/2013
  • Reported Damages: $200.00
  • Username: hotelsone.com
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

DO NOT USE THIS COMPANY! We booked a simple Holiday Inn res. and were overcharged. When we called Hotelsone.com to cancel (so we could re-book with the actual hotel in person) they told us it was non-refundable (we canceled 6 days in advance, this is unheard of!!) and they were charging another $100+ "fine" on top of the hotel charge. They gave no identifying info and wouldn't let us speak to an upper manager. This is a scam. Thank God it wasn't my elderly parents dealing with these people. We are working with the Holiday Inn and our credit card company directly to resolve this.

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Comments

  • HotelsOne
  • HotelsOne SBID #8f3279eca7
  • Posted 08/01/2013
  • Dear Customer,

    We are very sorry for the complications. Can
    you send us your bookingnumber, so we can check with
    our customer service and solve this issue? Thanks.

    Regards,
    HotelsOne.com
  • Was this helpful?

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Business Profile Summary

  • HotelsOne.com,   logo

Company Statistics

  • Complaint Against HotelsOne.com,
  • Complaints Filed: 79
  • Reported Damages: $19,494.71
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.