American Music Supply
Complaint 26249 Details

On 10/11/11 I place an order to AMS online for 6 items totaling $1516.74 I recieved a comformation #W3971503 on10/11/11 at 9:21 p.m.stating my order was on its way. AMS was advertising if you ordered fender products they would extend your payments for 12 months my order comformation I recieved online cofirm this explain this saying your credit card will be billed in 12 equal payments startingon the day your order is shipped. on 10/13/11 I recieved another e-mail from AMS saying my order was on its way my comformation # had change to #W3971612 and now they were only shipping me 4 items instead of the 6 origional items I had order first.now my new order read I had to pay $810. and instead of the 12 month I had 3 months to pay my order in full & they had already taken 272.90 from my credit card. I immediately call AMS & explain what had happen. I asked if I could cancell my order they got very loud & combative with me on the phone. AMS said there was nothing I could do about this order until they got thier merchindise back. I explained to them I just order my purchase on line 2 days ago & I have not recieved any thing yet.AMS said they will keep the money they took from my credit card until they got thier merchindise back I never recieve any thing from them UPS USPS & all other shipping agency can verify this please help!!!!!!!