Omni-Tech Support
Complaint 260344 Details
- Date Occurred: 07/14/2013
- Reported Damages: $0.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I had a very simple, and what should have been easily fixable problem of a, not-working, activation key for Microsoft Office. I was connected to "Tech 67" or "Arthur" from Omnitech. From there, he took control of my computer over the internet and proceeded to open up windows system 32, then told me I had problems to fix. I then agreed to allow him to fix it. He downloaded a 200mb anti virus program which found about 2000 harmful viruses. The only thing was, I just purchased this computer 2 weeks ago and haven't downloaded anything. His final message was, I had to pay approximately $350 dollars for them to be fixed. He did not once attempt to fix my problem but instead attempted to, what I believe, scam me.
- Anonymous SBID #ec4b5a4afd
- Posted 07/14/2013
Comments
- OmniTech SBID #b0c52b2404
- Posted 08/03/2013
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OmniTech Support is an independent tech support organization which has been running successfully with pride and passion more than 12 years. As per the customer’s comment, it was software activation issue and activation key or token will be saved in Windows System Folders. Hence, Technician took remote access and checked Windows/System32 folder to confirm the exact reason behind the activation issue. Generally, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem as initial troubleshooting step. Some issues are obvious, such a help being needed in setting up a home network, but in others, the diagnosis may uncover registry errors or malicious software. Let it be new computer, if it connects to Internet, there are chances of viruses infecting your computer; because visiting any unwanted/suspicious websites may download any software which you are unaware of. Also as you are using Internet Explorer or any web browser, it will create temporary files and cookies all the time and suspicious websites will install add-ons, plug in and toolbars automatically which will create issue with computer. We cannot create any “fake” errors, as we are using a respected 3rd-party diagnostic tool. Later our technician might convey the customer about the scanned results and possible errors on the computer.
In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place. We invite this person to provide some more details like, date of contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. At this situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers. That’s why we have earned and maintained an A+ rating from the Better Business Bureau.
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Company Statistics
- Complaint Against Omni-Tech Support
- Complaints Filed: 95
- Reported Damages: $2,055,433.64
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.