Nathans Natural / Nuvoryn
Complaint 255829 Details

  • Date Occurred: 06/18/2013
  • Reported Damages: $68.20
  • Location: Singapore
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I am a Singaporean and living in Singapore. On 18.06.2013, I ordered a bottle of Nuvoryn through the website: www.nuvoryn.com.sg and this was the email reply I received:

Your Credit card statement will list your order as NATHANS NATURAL.
Please Note: All orders will be shipped within 24 hours of the order time.
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Nuvoryn
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Order Number: 6430009869
Date Ordered: Tuesday 18 June, 2013

Products
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1 x 1 Bottle new () = $79.00
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(Standard Delivery in 4-8 days): $7.90
Sub-Total: $79.00
Total: $86.90

Delivery Address

XXXXXXX

Today is 03.07.2013 and I have yet to receive my order. I have written to them via email and on their website several times, but to date, I have yet to receive any response.

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Comments

  • Eunice45812
  • Eunice45812 SBID #14df4c64c1
  • Posted 07/03/2013
  • I have the same experience as yours. I placed my order on 21 June 2013 and to date still yet to receive my order. I've tried to email them and they replied as follows

    "Dear Customer,

    We ensure the delivery of the order after successfully booking of Nuvoryn order.

    Order delivery is 100% guaranteed. We guarantee your money back in the case of failed delivery.

    You can ask us to give the refund of the order if you do not receive your order even after 30 or 40 days of order booking date. We shall immediately give you the refund of your order."

    But I doubt that is there really a refund?
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  • Nurhuda
  • Nurhuda SBID #4d15a0e7bd
  • Posted 07/14/2013
  • Did you call the bank? I called the bank to report and was given the merchant dispute form. Now i dont know if i shld proceed to report and get my money back or just wait.
  • Was this helpful?

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Business Profile Summary

  • Nathans Natural / Nuvoryn logo

Company Statistics

  • Complaint Against Nathans Natural / Nuvoryn
  • Complaints Filed: 506
  • Reported Damages: $340,952.79
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