Lean Slim Ultra
Complaint 255614 Details

I applied for a free trial on 12th June costing me £4.94 in postage and packing. The items were delivered by the 15th June 2013 but by then I have read all the reviews about them and contacted their customer services on Mon 17th June 2013 and managed to get RMA numbers and sent the items back by recorded delivery the same day. Items signed for on 19th June 2013. I said in the call to customer services that I wanted them to destroy my debit details and if any further money was taken from my account it would be fraud as it was not authorised. I was told no more money would be taken out. I followed everything they said and jumped through every hoop, but I had warned my bank about it too. When I have checked my bank account I have seen that 2 amounts of £69.97 were taken out of my account on 26th June 2013. I have informed my bank and reported it to Action Fraud. I have tried to send a recorded delivery letter to the only address there is for the company and they have refused to sign for it. I have tried to email the only address I can find for them but it bounces back. This is scam company and have taken £139.94 which I can ill afford to loose.