HotelsOne.com,
Complaint 255387 Details
- Date Occurred: 06/14/2013
- Reported Damages: $79.64
- Location: Hotelsone.com
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Based on the Drury Plaza Hotel - St. Louis invoice, Hotelsone overcharged me by $79.64 for a 2 night stay. And the Hotelsone website keeps telling you that you can cancel up until 1 day before but then you go to your reservation and because of the reservation's "special rate", it cannot be cancelled. The rate was not special. Anybody with AAA membership or AARP or lots of other categories can get a better rate.
- Anonymous SBID #423c6306df
- Posted 07/01/2013
Comments
- HotelsOne SBID #8f3279eca7
- Posted 07/10/2013
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Dear Customer,
We're very sorry to hear of your bad experience. Can you please email us your booking number at [email protected], so we can look into this issue and solve it?
With kind regards,
Hotelsone.com -
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Company Statistics
- Complaint Against HotelsOne.com,
- Complaints Filed: 79
- Reported Damages: $19,494.71
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