Student Loan Services
Complaint 250964 Details

I was told by my vocational rehabilitation counselor that I should go and use a computer and google Fafsa which is the site to borrow federal student loans. If she would have told me to go to studentloans.gov or FAFSA.gov I would not have paid the 79.99 that I did and if the person on the other end of the phone one of the educational loan specialists had not made a mistake on my application by telling me I qualified for grants I would have been charged the money. Thank God I called my credit card company and they helped me right away and the STudent Financial Aid Services was so afraid that I would report them that they immeditely listened to the taped conversation and gave me my money back. For anyone going back to school PLEASE DO NOT MAKE THE SAME MISTAKE I DID - GO DIRECTLY TO THE WEBSITE THAT IS FURNISHED BY THE GOVERNMENT.