Omni-Tech Support
Complaint 250309 Details
- Date Occurred: 06/01/2013
- Reported Damages: $0.00
- Location: USA
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was put over to omni tech for outlook support from microsoft they ran a scan of my laptop and said there was a polymorfic virus and would if I would have to agree to charges for removal while they were running the scan I called my server "Telus" and they said it's a scam hang up I felt I was mislead by the rep on the other end. I took laptop to geek squad for $200.I cancelled credit card and gave the name of omni tech support to Canadian fraud commission.
- Anonymous SBID #504c851c0b
- Posted 06/13/2013
Comments
- OmniTech SBID #ca4e88cd40
- Posted 08/13/2013
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As these unsupported allegations are posted anonymously, unfortunately we are not in a position to offer any comments as to what actually, if anything, transpired. Suffice it to say, we are not related to Microsoft and Microsoft never redirects their customers to OmniTech Support. That we are, in itself, is a ridiculous statement. We are not scam and do not engage in any unethical practices, as we provide cost-effective support to thousands of satisfied customers every day and swiftly address any problems or misunderstandings a customer might have. That's why we have earned and maintained an A+ rating from the Better Business Bureau.
We need more details from this person as to why he/she allegedly contacted us, his/her email address and on what date he/she came in to us for help, so that we can retrieve the recordings and investigate the alleged issue. Generally, we access the customer’s computer using a well-known and trusted remote 3rd-party access tool called “LogMeIn”. Our process is very transparent and customer can monitor every steps performed by our technician. We also can definitively prove what has transpired. If a customer wishes, they can immediately terminate the remote access by a simple mouse click. Obviously, we are a fee-based solution to our customer’s needs. As is clearly mentioned on our website, we offer annual and half-yearly System Assurance plans, which offer great value, including unlimited tech support. If a customer doesn’t want a subscription plan, they can elect to purchase, one-time fix or single issue support, which are very affordably priced. However, one-time fix price always depends on the complexity of the issue, as the necessary time to fix different issues can vary.
As always, we are here to assist people who truly need our experienced technician’s help regarding their any software related-issues at any time, day or night.
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Company Statistics
- Complaint Against Omni-Tech Support
- Complaints Filed: 95
- Reported Damages: $2,055,433.64
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.