FreeShipping.com
Complaint 249472 Details
- Date Occurred: 06/11/2013
- Reported Damages: $502.74
- Location: Wethersfield CT
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My husband and I noticed an unfamiliar charge from IC*shipping.com. I called to question the charge and found out they have been charging our credit card $11.97 MONTHLY for more than 3 years! It originated with an online purchase from Shari's Berries for a Christmas gift for out-of-state relatives in 2009! I remember being offered the choice of $9.99 shipping rebate or a subscription for Reader's Digest. I chose the shipping rebate. I kept the paperwork for 3 years but never saw the rebate. I did get 3 years worth of Reader's digest. So I chalked it up as a $9.99 loss. Until yesterday when husband noticed the unusual charge and upon investigation find we have been getting charged by this company fraudulently for the last 3 years!! I reported to our credit card and they could only file a dispute for the last 7 charges. I did contact IC*SHIPPING.com and they agreed to credit us 12 charges, but that doesn't change the fact that they are using deceptive business practices!
Update: 06/11/2013
SO PLEASED! Shari's Berries stepped up and made this right! They contacted IC*FREESHIPPING and were able to get them to issue total credit for all charges! I am VERY GRATEFUL! That $500 was a budget cruncher for this family of 7! Thank you!
Update: 06/13/2013
Shari's Berries contacted me and they were able to communicate with IC*FREE SHIPPING who agreed to completely reversed ALL CHARGES! I am shocked and extremely grateful!
- Tara SBID #053a61335b
- Posted 06/11/2013
Comments
- AAR55 SBID #b8b24e8050
- Posted 06/13/2013
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Hi Tara,
I am sorry about any confusion regarding your signing up for a membership to Freeshipping.com.
Please contact [email protected] and if we have not already, we can review your history and may be able to provide you with additional refunds.
Thank you
Alice
Customer Service -
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- AAR55 SBID #b8b24e8050
- Posted 06/13/2013
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Glad to see your issue has been resolved!\
Sincerely,
Alice
Freeshipping.com Customer Service -
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- Jynx SBID #1e3304a11c
- Posted 07/02/2013
- I dont understand how you could not have checked your billing on a credit card for 3 years
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- Tom SBID #dba35eef09
- Posted 07/22/2013
- You can a loan at 3 percent 0
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Company Statistics
- Complaint Against FreeShipping.com
- Complaints Filed: 198
- Reported Damages: $10,892.17
What is SBID?
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