TheFinanceFacility.com
Complaint 249029 Details
- Date Occurred: 09/05/2014
- Reported Damages: $98.00
- Location: The Finance Facility Netherley Road Tarbock Merseyside L35 1RG
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
They charged me for being a loan broker for me and said if I didn't get a loan within 6 months that I would be able to apply for a refund. 6 months later I sent a letter like they told me asking for a refund as I hadn't had any kind of loan at all. First they told me I had taken a loan, which I definitely haven't. Then they have said that they have to send an email off to some people to ask why it says I have had a loan or the reason why my account has been 'closed' and since then I have been told I would be called back at least 5 times which I have not once been called back. I have sent in at least 3 emails on which I haven't been replied to at all. Whenever I call they say the person I need to speak to is in a meeting or not in the office or that section is closed etc etc. I can provide bank statements that clearly show that no loan has been taken, emails that haven't been replied to, and phone records on how many times I have called them. All I want is what is fair for me to recieve, they were quick enough taking the money but I just cannot seem to get an answer or solution to why they can't just refund me. Please help. Many thanks, Jade Thorpe.
- jade SBID #ddb0931b2c
- Posted 06/10/2013
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Company Statistics
- Complaint Against The Finance Facility
- Complaints Filed: 37
- Reported Damages: $3,442.84
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