Olotels Is A Scam
Complaint 248799 Details

  • Date Occurred: 06/06/2013
  • Reported Damages: $500.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Booked a hotel room with them. I was billed immediately. Called to confirm my room the week of my trip and the room was never booked. Called customer service but nobody picks up. No response from email to customer service. Can't believe I have been redirected to it through booking.com. can't believe something like this exists still on the net! What a SCAM!

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Comments

  • Olotels
  • Olotels SBID #fe36085e6e
  • Posted 07/18/2013
  • Dear client,

    Thank you for your comments!

    Olotels has a certain number of rooms booked in our partner hotels. The names of the passengers can only be released to the hotel 2 days prior to arrival. It is only normal for the hotel to not have any trace of your name or reservation number when calling them too soon.

    Nevertheless, we would like to investigate this further! Can you reply with your booking number to help us? We will then contact you directly about this issue.

    For support or assistance at check-in or during your stay please contact our customer service at:
    Emergency number: 0044 208 819 7918
    Opening hours:
    Monday to Friday from 6h00 to 22h00 (GMT) and 10h00 to 18h00 on week-ends.

    Best regards
    Olotels Team
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  • Olotels
  • Olotels SBID #fe36085e6e
  • Posted 07/25/2013
  • Dear client,

    We hereby inform you that without an answer from you, providing us with your reservation details, we will consider your case closed. For any other information, do not hesitate to contact us by email at [email protected] or by phone at 0016468436980.
    Kind regards,
    Olotels.com Team
  • Was this helpful?

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Business Profile Summary

  • Olotels.com logo

Company Statistics

  • Complaint Against Olotels.com
  • Complaints Filed: 20
  • Reported Damages: $7,644.00
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.