Omni-Tech Support
Complaint 248446 Details

  • Date Occurred: 06/06/2013
  • Reported Damages: $0.00
  • Location: Innisfil Canada
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Hello, I downloaded NetFlix to watch movies and all the movies were in Black and White, I contacted NetFlix and was told I needed to download an App. called Silverline and this is owned by Microsoft and is a free download.

So I Googled Silverline and sure enough Microsoft showed up and I clicked on the Silverline link that showed me instructions how to download Silverline but there was no download link.

I got Microsoft's help chatline and told them my problem and they gave me a link for Omni Tech support, I clicked the link and an Omni teck asked me if he could take control of my computer to resolve my issues.

I asked him what issues did I have as I was only looking for a download link, and he vaguely said he needed to see my computer as to why I'm having this problem.

I gave him control and he downloaded 2 shortcut icons to my computer screen and ran two tests showing me I had loads of viruses and other problems.

Then he asked me for @299.00 to fix these problems and I told him to get out of my computer, it took me about 4 times telling him to leave and I got ruder each time.

He finally left but I still have these icons on my screen which opens every time I turn on my computer asking me to do a scan.

Microsoft is in league with this company as it was them that sent me there, but so far ( it's only been one day ) I don;t see any damage from dealing with them but I've had this sort of thing happen to me in the past only to have a lot more problems.

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Comments

  • Victor
  • Victor SBID #5b09e9cc87
  • Posted 07/14/2013
  • I worked for this company for couple of months .. the company real name id ccubed solutions india pvt ltd .. basically i was in training and realized the scam they were running and ran away from there.. they teach college drop outs or freshers how to scam and trick into people buy their support package.
    in the training they used to tell us that people from usa are so dumb and can easily be tricked.. reply here if u need any info on these scammers .. happy to help
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  • OmniTech
  • OmniTech SBID #6d66a7b7fb
  • Posted 08/08/2013
  • We are an independent Technical support company and have no contractual agreement with Microsoft. A customer cannot reach us via Microsoft. We provide support for various software issues on computers running a Microsoft operating system with the help of our experienced technicians. Generally, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem as initial troubleshooting step. Some issues are obvious, such a help being needed in setting up a home network, but in others, the diagnosis may uncover registry errors or malicious software. We cannot create any “fake” errors, as we are using a respected 3rd-party diagnostic tool. Later our technician might convey the customer about the scanned results and possible errors on the computer.

    In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place. We invite this person to provide some more details like, date of contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. At this situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers.
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Business Profile Summary

  • Omni-Tech Support logo

Company Statistics

  • Complaint Against Omni-Tech Support
  • Complaints Filed: 95
  • Reported Damages: $2,055,433.64
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