ScoreSense Customer Care
Complaint 246650 Details

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scoresense®
Membership ID: 12256332
Dear ronald,
Thank you for contacting ScoreSense Customer Care. After careful review of your account, the following refund requests have been processed:
Transaction Date Billed Amount Refund Status
04/08/2013 $29.95 Approved
03/08/2013 $29.95 Approved
02/08/2013 $29.95 Approved
01/08/2013 $29.95 Approved
12/08/2012 $29.95 Not Approved
11/08/2012 $29.95 Not Approved
10/08/2012 $29.95 Not Approved
09/08/2012 $29.95 Not Approved
08/08/2012 $29.95 Not Approved
07/08/2012 $29.95 Not Approved
06/08/2012 $29.95 Not Approved
05/08/2012 $29.95 Not Approved
04/08/2012 $29.95 Not Approved
03/08/2012 $29.95 Not Approved
02/08/2012 $29.95 Not Approved
10/08/2012 $29.95 Not Approved
09/08/2012 $29.95 Not Approved
08/08/2012 $29.95 Not Approved

Important Refund Status Information:
• Approved: The refund should post to your credit card or bank account within 3-5 business days.
• Not Approved: The refund was not approved because you requested the refund after your communicated billing date.

If you have any further questions about your ScoreSense membership, please call us at 1-800-678-5464 (Monday through Friday 8 AM – 8 PM CST, Saturday 8 AM – 5 PM CST or Sunday 12 PM – 6 PM CST).
Sincerely,
ScoreSense Customer Care
SSCS31
This is a copy of one of the many emails they sent us as you can see from the charges posted they even charged me twice the months of August through October 2012. they agreed to a refund of some but not all the charges. i have no record or history of using this Co. benefits but they kept over charging me. call me if you have any questions (Personal Information Removed)