CheapoAir
Complaint 246230 Details
- Date Occurred: 08/10/2014
- Reported Damages: $1,820.00
- Location: US
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My credit card has been charged twice due to two bookings had been done for the same flight in the same date. Although CheapOAir had acknowledged the problem and promised to full refund to my credit card and I had received an e-mail confirmation, they had then decided to not to refund and tried to apply some conditions that I need to use it for another ticket purchasing with the same company and I need to use it for a limited time, and the money will expire if it is not used till to deadline. I had tried to reach call center for my complaints, it was terrible experience probably served from India, waiting at least 15 minutes to get hold of someone, then the person replies is not able to understand customer request and hangup the line, I never manage to access them again. My e-mails to billing alias and the call center operators also has not been replied, in spite of many reminders sent to them. I'm used to purchase tickets online and quite happy with this. However the transaction with Cheapoair is a disastrous experience for me and I do not recommend to do any booking with this company.
- Serdar SBID #34af90dfb8
- Posted 05/30/2013
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Company Statistics
- Complaint Against CheapoAir
- Complaints Filed: 51
- Reported Damages: $54,613.47
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.