Saphire E-Cigarette
Complaint 242801 Details

  • Date Occurred: 05/21/2013
  • Reported Damages: $99.96

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I called them about a month ago to ask about what I had to send to them to get my money back and they said that all I had to send was the package that they sent to me back. I happened to do two accounts this way. I got an RMA number for one but the other account I was told was not going to be billed when I cancelled. Recently I was confused on what I really had to send back and called to talk to them only to find out that the account that I cancelled that I was told would not be billed was the account that in fact they did bill. But to top it all off their system convienently did not make a note that I called almost a month ago. And then to find out that the only thing I can do is to basically deal with 100 dollars being taken out of my account because magically my account got chosen for a special extended trial period. But they did not even let me know that. Plus the girl was really rude to the fact that they basically called me a liar because "I never called." Because their system is not even good enough to make sure that they take notes!!! Never again and I hope everyone gets every penny that they spent back.

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Business Profile Summary

  • Saphire E-Cigarette logo

Company Statistics

  • Complaint Against Saphire E-Cigarette
  • Complaints Filed: 162
  • Reported Damages: $18,347.86
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.