Staples, Incorporated Cincinnati, OH
Complaint 242382 Details

In looking into the Staples on-line ordering system for business cards, I found the web-site very easy to use. I did not find room to build a custom card, however. The internet use occurred on Friday, May 17th and the following day I was shopping with my mother and we ventured into the Staples store. I was only at the teller to hear news by a floor moderator that I wiould not be buying business cards. I think Staples has excellent communication, but I was surprised that they had already tracked my computer usage. In the past, Staples has hacked into my IBM Thinkpad past the computer service I requested. Thsi was three years ago and I did not report them at the time. I feel that they used my Thinkpad for a group of young Staples employees to gain enterprise as IBM was developed and had not discussed their release of business alliances for businesses such as Kenexa Incorporated or GoAhead. At that time, IBM's change was a big deal and my Thinkpad was a dinosuar in for repair. At this time, I am asking only a small amount of damage as Staples is doing their best to maintain office supply needs, but I feel they might have sacraficed business enterprise in the long-run as I am known to be an entrepreneur in the area.