NoMoreRack.com Inc.
Complaint 241773 Details

  • Date Occurred: 01/31/2013
  • Reported Damages: $358.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I returned my first product to NoMoreRack.com & received receipt confirmation on the date above. I was given their account credit, not a refund to my credit card. The reason I returned the items was because the necklaces (chains) were too short & they shipped me the wrong tablet. At first I was okay with their response to my returns but then once I used the credit to purchase a more expensive tablet, plus all the accessories, carrying case & leather case/keyboard & a longer chain to replace the ones returned, everything went all crazy wrong! The tablet did not work, it turned on once & then never worked after that. I contacted the company & was provided return authorization numbers for all three items to return & three different addresses to send them to. I complied with the instructions given & returned the tablet, carrying case & leather case/keyboard on 3/19/13 & have been fighting with them every since trying to receive my refund from them. I just received an email saying they received the tablet & a account credit was given for $198.00, even though they know I want it refunded to my credit card. Nothing about the other items I returned. I like their jewery but I guess that is hard to mess up. I just want my money back & paid back to my credit card not as credit to purchase more things.

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Comments

  • Nomorerack_Customer_Care
  • Nomorerack_Customer_Care SBID #6aae56ae42
  • Posted 05/20/2013
  • Hi Terri,

    We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

    To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected] ? We promise to get back to you within a maximum of 24 hours with a superb solution.

    We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

    Always here to help!
    Customer Relations
    Nomorerack - Everything You Love, For Less.
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Business Profile Summary

  • NoMoreRack.com logo

Company Statistics

  • Complaint Against NoMoreRack.com
  • Complaints Filed: 115
  • Reported Damages: $20,430.68
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