ILD TeleServices Inc
Complaint 23855 Details
- Date Occurred: 10/03/2013
- Reported Damages: $43.93
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
RECEIVED EMAIL BELOW TODAY... and, no, it is NOT an authorized transaction! Thank you Chase for watching out for me!
EMAIL:`
As part of our commitment to help keep your account secure, we monitor it for possible fraudulent activity. We tried to contact you to help us verify recent activity, but we weren't able to reach you. We're writing to verify whether the transaction below was authorized on your Disney Rewards account ending in 6015 by you or another Cardmember:
Transaction for $43.93 at ILD TELESERVICES INC was declined on or around 10/01/2011 in SAN ANTONIO, TX United States.
NOTE: If the dollar amount is not identical to what you show in your records, this may be due to the transaction above being a pre-authorization for the final purchase amount. If the transaction is an internet transaction, the location may vary.
If we've already spoken with you about the transaction, there's nothing you need to do at this time. Otherwise, please click on one of the two statements below to tell us if you or another Cardmember on your account recognize this transaction.
The Transaction Authorized link indicates you or another Cardmember has knowledge of this transaction.
The Transaction Not Authorized link indicates you or another Cardmember does not have knowledge of this transaction.
**If you are trying to cancel a transaction you have knowledge of, you must contact the merchant directly.
Transaction Authorized Transaction NOT Authorized
- Ruth SBID #2bb6ab3909
- Posted 10/03/2013
Comments
- JustinDennis_ILD_Corp SBID #88ac22f1b7
- Posted 10/11/2014
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Hi Ruth
We want to help, and explain our services. ILD Teleservices is a leading payment processor for transactions between merchants and consumers. Through contractual relationships with telephone companies like AT&T and Verizon, we give merchants the opportunity to let consumers charge products and services such as long distance, internet access, and collect calling directly to your phone bill.
As a result, instead of purchasing these items with a credit card or opening an account with the merchant, you can have a transaction billed directly to your phone. When you do, the merchant sends your transaction information to ILD, and ILD adds the charge to your phone bill. Its a service very similar to what credit card companies provide.
If you have a charge you believe is incorrect, or if you have any other questions or concerns with ILD, please let us know. We want to address any and all issues you may have. To contact us, please email us at [email protected]. If you would prefer to call us, please call our hotline at 800-953-7765.
Thank you, and please let us know how we can help.
Justin Dennis
?ILD Teleservices
?5000 Sawgrass Village Circle, Suite 30?
Ponte Vedra Beach, FL 32082
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Company Statistics
- Complaint Against ILD Teleservices
- Complaints Filed: 22
- Reported Damages: $5,185.67
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.