WindStream ISP
Complaint 234543 Details

  • Date Occurred: 11/08/2014
  • Reported Damages: $86.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I chose windstream as my ISP because I was drawn in by their speed and low monthly cost for DSL and even a home phone....I was told with the extra add on of Norton back up and V protection my bill for everything would be 61.00 a month. My bill EVERY month is between 84-89.00 but can never get a stright answer as to why or what the extra amount is.....I am in touch with windstream on a daily basis because there an outtage or broadband issue in my area....When I get to talk to someone which does not happen often....they can never tell me anything but that they know I am not getting the speed I am paying for but there is nothing they can do about it....When I tryed to share the chat log with a "higher up" to show their employee or company admitted to the knowlage of over charging me.... and I am paying for something I am not getting anyway....What can I do? They are not listed with the BBB....and I had to sign a 24 month contract so I cant go get a new provider....I just dont know what to do...they are no help...I googled Windstream complaints and OMG.....There we so many...did not find a single positive review.....I am in Arkansas and even in other states people have the same issue as I...So I just dont know what to do....

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Business Profile Summary

  • WindStream ISP logo

Company Statistics

  • Complaint Against WindStream ISP
  • Complaints Filed: 1
  • Reported Damages: $86.00
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