Access Travel Network
Complaint 232668 Details

  • Date Occurred: 12/13/2014
  • Reported Damages: $1,788.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I received a call 12/13/2012 from a Jason Santiago representing Access Travel Network. As a new owner of a Wyndham timeshare, I was naive and believed the company was legitimate and paid them $1,788.00 to rent 12 weeks of my timeshare for the year 2012. Three months later I checked to find out the status of my contract and was told that not all of the units had been rented, so they would go into another 90 day cycle. After the next cycle was nearing its end, I called and got an automated message saying that no one was able to take my call, leave a message and I would be contacted. Well, the response never happened! I've called numerous times,left an email message-no response. Today I received a letter from Wyndham about a SCAM ALERT and Access Travel Network is on the list of scamming companies. What are my options or steps to recoup my losses?

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Comments

  • B
  • B SBID #8a45122f04
  • Posted 05/08/2013
  • At least you got a letter from Wyndham, day late and dollar short. We were scammed the same way, exactly, except I called them asking for my money back within a month cause we never got a hard copy of the contract that they said, BOTH owners would HAVE to sign before they could rent them out.I had figured out then, it was a SCAM. I have reported them to my Attorney General and Florida's Attorney Generals offices. Plus every scam sight I can find online. I don't expect to get my money back, I look for them to shut down and open up somewhere else. My Attorney General's office called me yesterday and they are sending out a letter to them, the lady said they already had with no response, so this one will tell them what they are prepared to do. I didn't ask what that was, she said to hang on, it wasn't over yet. We were new to the time share too, but sure have learned a hard lesson. Wyndham should refund our money for not letting us know this to start with. The dates on theses sites go all the way back to 2007 with reports. I also wonder how ATN got all our information??? Is Wyndham or RCI in on the scam??? Good luck in getting your money back, I'll kick your behind if you kick mine for falling for this. LOL
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Business Profile Summary

  • Access Travel Network logo

Company Statistics

  • Complaint Against Access Travel Network
  • Complaints Filed: 32
  • Reported Damages: $62,642.52
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