eFixNow
Complaint 231984 Details
- Date Occurred: 03/04/2013
- Reported Damages: $200.00
- Location: PC Tier 1 Tech Support/Efixnow.com
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was charged $200 for a computer clean-up to clear out any clutter and junk programs that were slowing usage. I am now back to square one and being asked for more money concerning the same issues. Not only am I dissatisfied, but I'm "down right angry!." I'm hoping for restitution either monetarily or the restoration of my computer. Thank you, Mary Anne (Personal Information Removed)
- Mary SBID #1bea2c53b1
- Posted 04/19/2013
Comments
- Dave SBID #f8fb791c77
- Posted 11/20/2013
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Efixnow
14670 Pony Express Rd.
Bluffdale, UT 84065
My name is Dave and I’m a supervisor for Efixnow’s Customer Service / Dispute Resolution Department. I would like to assure you that I hold our customer service experience in high regard and am disheartened to hear you’ve had a negative experience.
We are a legitimate United States based company within the state of Utah. We provide services for a wide variety of personal PC issues based solely on our clients requesting those services.
If the services provided to you were in anyway less than expected or contracted for, I would like the opportunity to review the work completed to verify services were rendered as expected.
I have a variety of information at my disposal including call recordings; video documentation and client record documentation that provides me the opportunity to fairly and accurately assess each client’s experience with Efixnow.
Though I cannot guarantee 100% satisfaction to all of our clients I would appreciate some of your valued time to review your particular case with you.
I can be reached at 800 704 8416 Ext. 4336 Monday through Friday between the hours of 7:00 AM – 3:00 PM MST.
Best Regards,
Dave
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Company Statistics
- Complaint Against eFixNow
- Complaints Filed: 10
- Reported Damages: $1,701.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.