PureCollagenSkin.com
Complaint 230075 Details

  • Date Occurred: 04/14/2013
  • Reported Damages: $102.90
  • Location: Denver, Colorado

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was led to believe that companies were interested in having people "sample" their products for free and give feedback for only the price of s/h. I fell for it! I filled out appropriate info on-line. The charge was $3.95. I wasn't told anything else at the time.

After receiving 2 products from this company, which was very quickly, just a few days, the enclosed packing slip/letter contained "terms & conditions"! This was to be a 10-DAY TRIAL for the 2 BOTTLES OF ANTI-AGING SKIN PRODUCTS! At the end of the 10-day trial, I would be enrolled in their "auto-ship program" and would receive, a 30-day supply every month until I told them to stop. By placing my order, MY TRIAL SHIPMENT AND each 30 days after that, I would be billed $98.95! I could, of course, call during my 10 days trial period to cancel to receive a "return authorization" number and return the jars, even empty, within 2 weeks, and not be charged. The website address is unreachable. The phone number was a recording which, although canceled my order & said my account wouldn't be charged, (even giving me a confirmation number) was nearly inaudible! They still did not give me an RA number.

I called my bank. Fortunately, they will handle this under their "fraud protection policy"! Thank goodness for that! Oh, BTW, when I called the company's number, the voice mail gave me an option to accept the monthly offer for $39.95! Quite a difference, don't you think? I'm wondering what product is really in these containers anyway...

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Business Profile Summary

  • PureCollagenSkin.com logo

Company Statistics

  • Complaint Against PureCollagenSkin.com
  • Complaints Filed: 147
  • Reported Damages: $40,828.25
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