Bluebird by American Express
Complaint 227923 Details

  • Date Occurred: 03/27/2013
  • Reported Damages: $1,800.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My boyfriend loaded our money onto his pre-paid card so we could save it to pay rent. After he loaded the money onto the card he tried to make a small purchase and the card was declined, after speaking with customer service they stated that his account had been locked and they needed to verify that it was him. After verifying, hours on hold and jumping threw hoops they said they would send a new card out in 7-10 days. All of this took about a week before they said they would even send out a new card. It's now 3 weeks later we still have not received a card. When we call customer service now they say they can't verify that it's him and basically told us to come to them, half way across the country!!! I can't believe they are ripping people off like this, now rent is late and we still haven't resolved the problem,

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Bluebird Prepaid Debit Card logo

Company Statistics

  • Complaint Against Bluebird Prepaid Debit Card
  • Complaints Filed: 6
  • Reported Damages: $2,524.00
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.