Bluebird by American Express
Complaint 227923 Details
- Date Occurred: 03/27/2013
- Reported Damages: $1,800.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My boyfriend loaded our money onto his pre-paid card so we could save it to pay rent. After he loaded the money onto the card he tried to make a small purchase and the card was declined, after speaking with customer service they stated that his account had been locked and they needed to verify that it was him. After verifying, hours on hold and jumping threw hoops they said they would send a new card out in 7-10 days. All of this took about a week before they said they would even send out a new card. It's now 3 weeks later we still have not received a card. When we call customer service now they say they can't verify that it's him and basically told us to come to them, half way across the country!!! I can't believe they are ripping people off like this, now rent is late and we still haven't resolved the problem,
- Amy SBID #2369af998c
- Posted 04/08/2013
Comments
There are no comments posted. Be the first to comment on this complaint
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Bluebird Prepaid Debit Card
- Complaints Filed: 6
- Reported Damages: $2,524.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.