First National Bank Omaha - American Express
Complaint 226128 Details
- Date Occurred: 04/01/2013
- Reported Damages: $0.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Received an application for AMEX credit card. Applied and it was sent to me. Used card but misplaced card. When I realized I did not have card, requested cancel and was advised would cancel & reissue. Did not get new card for replacement, called to inquire & was told do not why but cannot reissue. My mom, who has power of attorney, faxed power of attorney and requested a reason as to why replacement card was not issued. Refused to give her reason. She requested that they just mail a letter to me stating reason for the refusal. Again they refused to send letter to my address. Nothing has changed in the approximate 1 1/2 months since applying for the card, cancelling it and being promised a replacement. At this point, I do not want a replacement, I only want a letter stating why I was refused a replacement card.
- Eleanor SBID #405639101c
- Posted 04/03/2013
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Company Statistics
- Complaint Against American Express
- Complaints Filed: 17
- Reported Damages: $199,198.34
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