Derma Juvenate
Complaint 226077 Details

  • Date Occurred: 03/28/2013
  • Reported Damages: $89.71
  • Location: ?
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I am disgusted by this'Free trial of Derma juvenate' £4.99 + £1.99 P&P which was the agreed fee, but then i discover today that a addtitional £89.71 has been taken from my bank account. These people should not be allowed to get away with this!!!!!

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Comments

  • Gemma
  • Gemma SBID #878a1db8ee
  • Posted 04/10/2013
  • I was also caught out with this offer and wish I had read about Derma Juvenate sooner. Luckily I cancelled my card so they won't be able to take any money. This offer was very misleading and it didn't mention about the additional fees on the same page. I tried to go back to the webpage and it didn't seem clear and had a page saying 'thank you.' I emailed the company to cancel this but it was an automated email. Then I rang my bank and explained the situation to them, because I had paid by debit card they said they had to honour the payment and couldn't cancel it as no further money had been taken yet! I found this very frustrating as I thought banks were meant to protect their customers and they wouldn't cancel my card or send me a new one unless it was lost or stolen. I am 100% sure that Derma Juvenate would have taken further funds if I hadn't lost my card.
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Business Profile Summary

  • Derma Juvenate logo

Company Statistics

  • Complaint Against Derma Juvenate
  • Complaints Filed: 359
  • Reported Damages: $71,068.95
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