COMPLAINT FILED UNDER:: LISTING FRAUD / CHRIS BROCKLEBANK
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Chris Brocklebank
Complaint 223869 Details

  • Date Occurred: 02/28/2013
  • Reported Damages: $20,000.00
  • Username: Peag
  • Location: Perth
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

This is a complaint regarding Chris Brocklebank of Perth Evaporative Air and Gas services and now Elements hearth wind and fire. Over the past year he has collectively cheated us of an amount in excess of $20000.

Chris's modus operandi varies depending on the circumstances of his potential victim. In some instances he has collected payment in advance and either not provided the service as agreed, has installed dud units or not paid suppliers for equipment he purchased. 

A list of people he has conned include:
$4000 - individual - pocketed the advance for a new unit and did not provide any service
$4000 - individual - pocketed payment in advance and did not provide any service
$2000 - individual - charged $2000 for a demo unit and installed a 10 yer old unit that does it work
$3000 - individual - charged $3000 for a new unit and installed a unit that does not work
$6000 - business owner - purchased goods and refuses to pay for them
$400 - business owner - purchased consumables and not paid
$7000 - individual - collected payment and not provided any service
$650 - individual - charged for air conditioner cover and not delivered
$550 - individual -charged for parts to repair heater and will not show up to repair.

This is not an exhaustive list and there are any more victims that this conman has preyed on.

When asked about monies owing, Chris has had no qualms in admitting that he has debts owed to his parents Chris Brocklebank (Monadelphous) and Valerie Brocklebank (ex- Australian Taxation Office) and that he was stealing from his clients to repay his parents.

Chris has been touting his services on Gumtree which is a local website and his only contact is a mobile number 0411566121. He has also attempted to sell second hand evaporative air conditioning units.

It is almost inconceivable that parents can stand around watching their son rip people off and do absolutely nothing about it as long as they recover their money. Looks like the fruit did not fall far from the tree.

The man is a pathological liar and a psychopath who can lie through his teeth and conjures up some delusional ideas of being victimized by his clients who are only attempting to recoup the money he has stolen from them.

He does not respond to communication and accuses us of harassment when we contact him to come good on his commitments. 

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Comments

  • Wary
  • Wary SBID #1bde34113a
  • Posted 05/03/2013
  • I too had the unfortunate experience of dealing with this man. Long story short, after MONTHS of lies and excuses, I took the steps through Joondalup Court and had him served, to attend a hearing so I could get my money back. I didn't use a lawyer and the cost was small, compared to what he owed me. Lo and behold, my money was given back, following a very abusive phone call from this cretin. Great result, I would urge others to try it, if you have the time and patience
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  • PEAG
  • PEAG SBID #6f2a9a16ae
  • Posted 05/10/2013
  • Erm, I'm not sure who you are because you havnt used a real name ( surprise!) I would just like to say that I can not remember this at all! I certainly have not refunded any money and its clear that this is just another attempt to run my business down. I don't call customers and abuse them as its a waste of a phone call and time! I can 100% say that I have not refunded money to this person under any court order or for any other reason! Lets hope the rest of these made up claims are resolved with such little out of pocket expense ;-) I'm off to buy a lottery ticket.
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  • PEAG
  • PEAG SBID #6f2a9a16ae
  • Posted 05/10/2013
  • Please don't think that I'm not taking these claims seriously, BUT... What a load of horse manure! Lets start with the first amount$ 4000. A cheque was given to me as a deposit for a new air conditioner. This cheque( made out to cash) was stolen along with my invoice books, my workshop and van keys and my van. A full police reort has been made and proven to be true. The person who took these things was a customer himself, who gave a deposit for a new unit. Upon realising that I would not assist him with a fraudulent insurence claim, he,on the morning of installation, suddenly remembered that he had 12 months earlier, paid for a brand new unit with another company and cancelled the job with me. The reason I take a deposit is to stop people like this costing me time, wages and having to store an aircon that may not be re sold for weeks. This forgetful fellow then pleaded,begged and told me how financially troubled he was, wich resulted in me offering to pay back his non refundable deposit once I had sold the spare airconditioner. ( very fair I think, seeing as I could have dropped the equpment on his door step and said stuff you mate) On top of this I have him employment driving my van. As a thank you, this insurence robbing, racist sneak stole the $4000 cash check, took my invoice books and wrote to 3 years worth of my clients asking them for any wrongs I may have commited. Not happy with this destruction, he then advertised in the news paper warning people not to use my company!! Wasnt I glad i tried to help this fellow out!! So... That's the first $4000 accounted for. The second amount of $ 4000 is news to me.. I have only taken that amount from 1 customer as far back asy records go( I would say that someone's added this to juice up this fairy tale) OK. $20,000 is now down to $12, 000 right?? The next in order is the $2000 second hand unit that worked fine for 12 months but then mysteriously developed problems after a certain forgetful thief wrote to my
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  • ajmac
  • ajmac SBID #65a52ded56
  • Posted 05/11/2013
  • remember chris when you steal money from people it will come back and bite you .mate i have no idea what kind of world you live in your head but i just got email notification of your above ramblings. get some help as your little world must be shrinking by the day.
    remember when you took my 3 grand i asked if i could trust you.that is a kind of binding agreement between civilized normal humans not some sneaky drug addled moron who has lost his moral compass if in fact you ever had one.once again i thank you for the return of my money which i believe we sorted out that day at the joondalup police station and i have reciepts for .interestingly enough when you were snivelling about your business being finished on the mobile phone (oh yeh and you called me how many times ??) and i returned the 1000 that wasnt mine i didnt hear again from you.that was until other people started contacting you well at least trying as a sneaky little weasel you are hiding behind mummy and fake business addresses and using your mobile as a screaning mechanism.
    as i explained to you they are your customers and your problem .
    i told you i had nothing more to do with it.the accc closed my file due to the money being returned and all other avenues for court etc are closed to me for the same reason .of course if you havnt been refunded by this moron then fill in the forms and take him to court.again the weasel will not turn up probably still behind mummy.
    non of your arguments carry any wieght due to the fact you never actually do anything that you say you will.except take peoples money.
    so now the weather has changed have we moved back into cheating people over fires now.
    i have you the choice as a man something you seemed to miss somewhere .the hard way or the easy way in the police station that day and then i told you that it was a big mistake by choosing the hard way.i had my money back and you could have just let it go at that.it was my money remember not yours. make that decision again.pls
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  • PEAG
  • PEAG SBID #6f2a9a16ae
  • Posted 05/13/2013
  • That's a winner that one!! You have a receipt? A receipt from police you say?a receipt from the police force for a cheque? A receipt from the police force for a cheque they didn't write or receive? Lets get this 100% correct here.. You have, and can prove it,a receipt for a cheque written by a member of the WA police force, that was stolen by you? No, thats right you don't. I'm not going to respond to your post on here anymore, I think after a statement like that, people will judge for themselves who the con man is.
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  • PEAG
  • PEAG SBID #6f2a9a16ae
  • Posted 05/13/2013
  • Involving my parents is ridiculous, I wouldn't dream of writing personal things about you on a public forum no matter how tempting it is to air your husbands dirty washing. People in glass houses!!! It astounds me that you people can go to this much trouble and for what? Wouldn't it be easy to have a court make me refund any money's owed? I know why. Your secrets safe with me;)
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  • PEAG
  • PEAG SBID #6f2a9a16ae
  • Posted 05/13/2013
  • Wary? Please show yourself... All fabrication. You would have money wrapped up in a rival company would you? Everyone has my number, I've been using it for many years.
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  • PEAG
  • PEAG SBID #6f2a9a16ae
  • Posted 05/16/2013
  • CARRYING ON FROM EARLIER RESPONSE*** The $2000 unit had worked fine with no complaints until customers details had been stolen and used to send out letters stirring things up. When I offered to visit site and make any repairs to this unit under warranty, I was told under no circumstances was i to enter the property to examine the unit!! $10,000 owed still?? The next claim of $3000 for a unit that was apparently brand new was quoted, as a reconditioned unit and I have the customers signature on a reciept varifying that. $7000 taken and work never carried out?? I've never taken a deposit of Such a large amount for any job in all the years I've been in business. Surely this customer has made a complaint? That's a large amount of money to just leave and not try to recoup! Everyone who has made a complaint on here receives an update e mail when I respond.... Obviously you have been in touch with the person I owe $ 7000 to and I would ask you to have them contact me for a full refund ASAP. I know they don't exist!!! Again, if you want to make claims on a site like this, please back them up otherwise you look like a liar!! I know very well who has made the claim for the combined amount of $20,000, I know your names, I know your address..., i see no reason for you not to make these public yourself and offer to back up these ridiculous statements with real evidence?? I'm done defending myself against your make believe stories.
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  • Victim
  • Victim SBID #2597f1e9b7
  • Posted 06/20/2013
  • http://www.commerce.wa.gov.au/Corporate/Media/statements/2013/06/Consumer_warning_about_dodgy_t1.html

    Chris, govt departments do not name and shame people like yourself unless there is ample evidence of deceit and dodgy behaviour. Whose skirt are you hiding under now? And who are you going to accuse in your quest to make yourself a victim? Face it......you are a dodgy tradesman with no scruples. Don't say you were not warned and given ample time and opportunity to come clean. Own up to your crimes and do the right thing.
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  • PEAG
  • PEAG SBID #6f2a9a16ae
  • Posted 06/21/2013
  • That's where your wrong... Consumer affairs have no proof of any wrong doings by myself or my company, I asked them today for a copy of all complaints they have contacted me about and asked for information to help resolve. I was sent an email with the names of 2 customers who have claimed not to have received receipts. I responded to that email and informed the Senior compliance officer that in both cases a reciept had been hand delivered many months ago. They did also discus the $4000 cash cheque that was given to me by a customer as a deposit for a new a/c system. This was then stolen by the person making all kinds of claims on this and many other websites. I refused to give a volentery recorded statement ( under a full caution ) as I feel it could interfere with investigations into this person. I have advised the customer that only she can have police charge this man with theft because it isn't classed as a theft from me, because it was in cheque form and the cash never in my possesion, it is legally a theft from the cheques writer. However when I spoke to the customer about taking this a evenue, I was told that because the thief was a scary and intimidating man, for obvious reasons she didnt want to create further problems knowing that this man also had her address and personal detals. He stole my invoice books containing hundreds of customers details and contacted them. I've had customers ringing me in tears because of the way he has spoken to them if they wouldn't say anything bad about my work. Where is he now? I think he's formed his little group of fighters and disappeared into the background before all of his wrong doings catch up with him. I again make myself available to anyone who has an issue they want to discus. I will do this in private if requested. My number has not changed and has been the same for many years. Please call (Personal Information Removed)I'm happy to resolve any problems you might have. I will add a po box soon incase people prefer to write. Chris.
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  • Victim
  • Victim SBID #56f3473a02
  • Posted 06/22/2013
  • Really? So after committing to refund our money, why did you say that you would not discuss any more? If you are so keen to resolve, how about you deposit the money you owe me into my bank account? You have them in a text message on your mobile phone. If you've deleted it then contact me and i can resend? Let's see how genuine your desire to resolve matters is. Maybe owning up to your unsuspecting victims might stand you in better stead than blaming all your problems on the bogey man.
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Business Profile Summary

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Company Statistics

  • Complaint Against Chris Brocklebank
  • Complaints Filed: 2
  • Reported Damages: $20,550.00
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