At Home Publishing
Complaint 221788 Details

  • Date Occurred: 02/11/2013
  • Reported Damages: $40.00
  • Location: Henderson NV
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I submitted the required fees in February 2013. Almost two months later I never received anything. I looked them up on line and found out that this company is a fraud! I wish I would have looked them up before I sent them any money.

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Comments

  • Athome
  • Athome SBID #dad0508a97
  • Posted 07/31/2013
  • Hello,
    We pride ourselves in 100% satisfaction guarantee. If did not get your package, please email us immediately with your name, email, phone, address and the estimated date of purchase. Without such information this we cannot possibly know who you are or even how to resolve this issue. Often times we have seen that even though we tell our customers to print your name legibly on the order form, some individuals choose to not do so and cause your order to become undeliverable by the US Post Office.
    If you had directly informed us by mail or email, that you did not get your order, we would have immediately sent you a replacement. However, you chose to contact this 3rd party website, again omitting your customer/contact information and therefore continue to make it impossible for us to resolve this issue.
    Please send us your information, we will then research our database, confirm your address we have on file and the date the order was shipped. We will also send you a replacement information kit immediately. Please allow us to help you vs making it impossible to know who you are.
    Best Wishes

    Customer Service Center
    [email protected]
    At Home Publishing
    701 N Green Valley Parkway #200
    Henderson, NV 89074
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  • Athome
  • Athome SBID #a5c1d1b301
  • Posted 12/20/2013
  • Hello,

    We are more than happy to resolve this issue for you. We will resend you your order immediately. Please email us your contact information at [email protected] or you can call my direct line 760-621-0910.

    Carissa
    Customer Service Center
    [email protected]
    At Home Publishing
    701 N Green Valley Parkway #200
    Henderson, NV 89074
  • Was this helpful?

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Business Profile Summary

  • At Home Publishing logo

Company Statistics

  • Complaint Against At Home Publishing
  • Complaints Filed: 20
  • Reported Damages: $927.20
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.