Brighter Image Dental
Complaint 219104 Details

  • Date Occurred: 03/12/2013
  • Reported Damages: $700.00
  • Location: Ft. Worth, TX

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I paid in full $700 for upper snap-on veneers from Brighter Image Lab in October, 2012. Today is March 12, 2013 and I STILL HAVE NOT received them. I am getting excuse after excuse after excuse and talking to numerous individuals, Laurie mainly, Lisa who claims to be the manager. I asked Lisa for the name of the owner and she refused to give it to me. I've spoken with Jason, Ashley, and others and have received excuse after excuse. Finally, I've requested a full refund. I told Laurie that I am not going to give them $700 for nothing. After I had to put them on legal notice that I intend to contact the governing office of Business Fraud and Deceptive Business Practices, my Congressman, and members of the President's office to expose their deception. I'm wondering if they really do have a lab or are they working out of a house or in a basement somewhere. It all seems fishy. I'm wondering if this Laurie or Lisa person have an online business in their home and receives the orders and sends them out instead of the impression going directly to the lab. Either way, it is all deceptive. How is it that they feel they can take your money and not provide you with a product??? I'm going ALL the way with exposing this company. I'm taking this thing NATIONWIDE and INTERNATIONAL since they claim they have offices in other countries, i.e., London.

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Comments

  • Aniie
  • Aniie SBID #20cff2ea8d
  • Posted 03/13/2013
  • Clara Young ceased employment in December of 2012. As of 2/9/13 Lisa no longer works there. The "Lab" is in a basement suite of a shopping center. You can see it on Google Earth if you input the address. Bill Watson does not have a background in Dentistry, only in window tinting (again info that can be found on Google.) They do not have offices in London. The company has only 15-20 employees. They are very deceptive. The product is made of a composite plastic. It is junk. These people are in the business to scam people and they laugh all the way to the bank!
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  • adait
  • adait SBID #56820ed0c5
  • Posted 06/06/2013
  • I won over them .
    How I did it? I file a claim with my bank, but kept playing nice with those stupid ladies on the phone, so they kept sending me envelopes with extra jars of compound.
    I kept every single envelope and every single email.
    When the bank asked them to answer to my claim the said they didn't send the venners because I never sent the impressions back but 2 days later they sent me an email saying that my veneers were in the production phase, so they were so stupid that they contradicted themselves. I sent to my bank more than 25 pages : a letter explaining the whole situation, copies of all the emails with the tracking numbers of the envelopes, pictures of every envelope with the jars of compound,copies of every single email they sent me plus printed pages of sites like this with dozens of complains and what I sent was so overwhelmingly right that they couldn't re respond to the bank with anything!they chose the wrong witch to play bitch. FIGHT FOR YOUR MONEY,IF I DID IT, YOU CAN DO IT!
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Business Profile Summary

  • Brighter Image Dental logo

Company Statistics

  • Complaint Against Brighter Image Dental
  • Complaints Filed: 32
  • Reported Damages: $139,175.00
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