Complaint 218014 Details

  • Date Occurred: 03/02/2013
  • Reported Damages: $19.72
  • Location: Vegas, Nevada
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a Hydrawhite and a Whitening Fast (same company) trial on the 25th February. I was lead to believe I would be charged a total of £1.68 each. On checking my account on the 2nd March there were four separate debits to the company, £2.58 twice, and £0.05 twice. I let it go, because it still wasn’t a huge amount. I cancelled the subscriptions online that day, as I had intended to do anyway, as it said you can cancel within 14 days and you won’t be charged for any more products or be sent any more.
I didn’t worry about it, but on getting a statement on the 7th March I had been billed another four charges, this time £6.27 twice and £0.12 twice. Altogether I have paid £19.72. I did receive the samples, but due to no visible expiry date and the suspicions raised due to the overcharges I decided not to use the product. For all I know the ingredients could be anti-freeze and they may have had these samples in storage for years. So, I technically got nothing for my money.
I live in England so it was impractical to call the company in Vegas or send the products back, as it would only be at further cost to me.
I put it down to experience. I have now changed my account to stop them taking any more money in the future. I feel stupid for even clicking on the advert and accept I shouldn’t have taken a chance on an internet promotion before looking up reviews. It isn’t right nonetheless. Definitely a scam and I wouldn’t trust the product itself for those who did receive it.

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Business Profile Summary

  • HydraWhite logo

Company Statistics

  • Complaint Against HydraWhite
  • Complaints Filed: 222
  • Reported Damages: $27,116.13
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.